Entrust Certificate Services: Customer Service

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Entrust WAP Server Certificates FAQ

This section provides the answers to the most commonly asked questions about the WAP server certificates issued by Entrust. If you have a question that is not answered here, please contact Entrust support.

1. How long does it take to get a WAP server certificate?
2. How will I know if my enrollment was successful?

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1. How long does it take to get a WAP server certificate? (top)

   Companies will usually receive a WAP server certificate within three business days after the verification has been complete. The verification period varies and relies greatly on the information provided by the company during the application process.

2. How will I know if my enrollment was successful? (top)

   The Technical Contact, Authorized Contact and Bill Contact will receive an email once your order has been processed. This email includes a link to your request status page and links to each of the WAP server certificates that have been issued. If any of your WAP server certificate requests have not been approved the status page explains why.

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