Customer Service
The following links can help you to track the progress of your certificate request and answer questions that you may have on how to purchase Entrust SSL and WAP Certificates online.
- Get Technical
- Root Certificates
- Order Tracking
- Check the Certificate Revocation List (CRL)
- Revoke an SSL Certificate
- New! - Entrust EV SSL Certificate Revocation Information and Reporting Policy
Knowledge Base
Customer Support
Our hours of operation are Monday through Friday 9:00 AM to 5:00 PM Eastern Time
- Phone: 1 (866) 267-9297 (toll free within North America)
- Phone: 1 (613) 270-2680 (outside North America)
- Email:
If you have support related issues or questions, you can submit your inquiry to us online.
Enrollment Fax Number
To fax inquiries, support documents or to submit your Proof of Right, please use either of these numbers:
- Fax: 1 (877) 839-3538 (toll free within North America)
- Fax: 1 (613) 270-3260 (outside of North America)
Mailing Address
Entrust Inc
Attn: Certificate Services Inquiries
1000 Innovation Drive
Ottawa, Ontario
K2K 3E7
Canada
- Get Technical
- Root Certificates
- Order Tracking
- Check the Certificate Revocation List (CRL)
- New! - Entrust EV SSL Certificate Revocation Information and Reporting Policy
- Revoke a Certificate

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