Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

Certificate Signing Request (CSR) Help: Cisco Secure ACS version 5.x series

Article Number: 46530

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Certificate Signing Request Help
Cisco Secure ACS version 5.x series

Pre-Requirement:

Cisco ACS version 5.x series (5.1 to latest). For the instructions on legacy version (version 4.x series and below), please click here.

Get your CSR:

1. Login to your Cisco Secure ACS admin portal.

2. On the left column menu, expand System Administration and then expand Local Server Certificates. Select Local Certificates.

3. On the Local certificates window on the main screen, click on Add button

4. Select Server Certificate Creation Method window will be opened and select Generate Certificate Signing Request option.

5. Fill in the information for your certificate subject field.

- Certificate Subject: CN=yourdomain name, O=your company name, L= your city name, S=your state name, C=your country code.

   Example : CN=connect.testcertificates.com, O=Entrust Datacard, L=Ottawa, S=Ontario, C=CA

- Key Length : 2048

- Digest to Sign with : SHA256

Click Finish button to continue

 

6. A notification window will be appeared and click OK button to complete the process.

7. Go back to the menu screen on the left column, click on Outstanding Signing Requests under Local Server Certificates section.

8. On the Certificate Signing Request window, you should see your certificate signing request entry which you have generated a moment ago. Select the CSR entry and click Export button to download the CSR file.

 9. Now you can submit your certificate signing request to Entrust online portal to generate or purchase an SSL/TLS certificate.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

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