Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

How do I disable SSLv3 on my Discovery Manager and Agents?

Article Number: 45118

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Step through the following procedures to disable SSLv3:

Discovery Manager (Premises version only)

  1. Stop the Discovery Manager service.

  2. Open the following server.xml file in a text editor:

<Discovery Manager installation directory>\tomcat\conf\server.xml

  1. Locate the Connector element in server.xml file.    

  2. Add the following attribute before the closing tag of the Connector element:

       sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1,SSLv2Hello"

            The Connector element will now look something like this:

      <Connector port="27535" maxThreads="200"

           scheme="https" secure="true" SSLEnabled="true"

           keystoreFile="../data/tomcat.keystore" keystorePass="changeit" clientAuth="false" sslProtocol="TLS"

           maxPostSize="10485760"

ciphers="TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_GCM_SHA256,
TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,
TLS_RSA_WITH_CAMELLIA_256_CBC_SHA256,TLS_RSA_WITH_CAMELLIA_256_CBC_SHA,
TLS_KRB5_WITH_RC4_128_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,
TLS_RSA_WITH_CAMELLIA_128_CBC_SHA256,TLS_RSA_WITH_CAMELLIA_128_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA,
TLS_KRB5_WITH_3DES_EDE_CBC_SHA,SSL_RSA_FIPS_WITH_3DES_EDE_CBC_SHA,SSL_RSA_WITH_3DES_EDE_CBC_SHA,
TLS_KRB5_WITH_IDEA_CBC_SHA,SSL_RSA_WITH_IDEA_CBC_SHA,TLS_RSA_WITH_SEED_CBC_SHA"

           sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1,SSLv2Hello"

            />

  1. Save and close the server.xml file.

  2. Start the Discovery Manager service.

 Discovery Agent

  1. Stop the Discovery Agent service.

  2. Open the following server.xml file in a text editor:

<Discovery Agent installation directory>\tomcat\conf\server.xml

  1. Locate the Connector element in server.xml file.    

  2. Add the following attribute before the closing tag of the Connector element:

       sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1,SSLv2Hello"

        The Connector element will now look something like this:

<Connector port="27534" maxThreads="200"

     scheme="https" secure="true" SSLEnabled="true"

     keystoreFile="../data/tomcat.keystore" keystorePass="changeit" clientAuth="false" sslProtocol="TLS"

     ciphers="TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_GCM_SHA256,
         TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,
         TLS_RSA_WITH_CAMELLIA_256_CBC_SHA256,TLS_RSA_WITH_CAMELLIA_256_CBC_SHA,
         TLS_KRB5_WITH_RC4_128_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,
         TLS_RSA_WITH_CAMELLIA_128_CBC_SHA256,TLS_RSA_WITH_CAMELLIA_128_CBC_SHA
           SSL_RSA_WITH_RC4_128_SHA,
           TLS_KRB5_WITH_3DES_EDE_CBC_SHA,
           SSL_RSA_FIPS_WITH_3DES_EDE_CBC_SHA,
           SSL_RSA_WITH_3DES_EDE_CBC_SHA,
           TLS_KRB5_WITH_IDEA_CBC_SHA,
           SSL_RSA_WITH_IDEA_CBC_SHA,
           TLS_RSA_WITH_SEED_CBC_SHA"

sslEnabledProtocols="TLSv1.2,TLSv1.1,TLSv1,SSLv2Hello"

/>

  1. Save and close the server.xml file.

  2. Start the Discovery Agent service.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

Country

Number

Australia

0011 - 800-3687-7863
1-800-767-513

Austria

00 - 800-3687-7863

Belgium

00 - 800-3687-7863

Denmark

00 - 800-3687-7863

Finland

990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)

France

00 - 800-3687-7863

Germany

00 - 800-3687-7863

Hong Kong

001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)

Ireland

00 - 800-3687-7863

Israel

014 - 800-3687-7863

Italy

00 - 800-3687-7863

Japan

001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)

Korea

001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)

Malaysia

00 - 800-3687-7863

Netherlands

00 - 800-3687-7863

New Zealand

00 - 800-3687-7863
0800-4413101

Norway

00 - 800-3687-7863

Singapore

001 - 800-3687-7863

Spain

00 - 800-3687-7863

Sweden

00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)

Switzerland

00 - 800-3687-7863

Taiwan

00 - 800-3687-7863

United Kingdom

00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN8865

Affected Products:

  • Entrust Discovery Agent 2.4 English Platform Not Applicable
  • Entrust Discovery Manager 2.4 English N / A