Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

How to install Entrust Cross certificate using Java Keytool utility

Article Number: 46462

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To install the Entrust Cross Certificate, complete the following steps:

1. Copy and paste the chain certificate and cross certificate including the -----BEGIN----- and -----END----- tags into separate file using a text editor such as Notepad. Save the file with a .cer extension (for example, chain.cer and cross.cer).

2. Using the keytool utility, enter the following:

keytool -import -alias <alias> -keystore <your_keystore_filename> -trustcacerts -file <filename_of_the_chain>

Steps:

1. Import Entrust cross certificate using the command below:

C:\>keytool -import -alias g2root -keystore c:\.mykeystore -trustcacerts -file c:\cross.cer

2. Enter keystore password:

Certificate was added to keystore.

    • Import Entrust chain using the command below:

    C:\>keytool -import -alias chain -keystore c:\.mykeystore -trustcacerts -file c:\chain.cer

    Enter keystore password:

    Certificate was added to keystore.

    Note – Do not use the same alias name as you used to create the certificate signing request. The chain certificate must be installed under a separate alias.

    If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

    Hours of Operation: 
    Sunday 8:00 PM ET to Friday 8:00 PM ET 
    North America (toll free): 1-866-267-9297 
    Outside North America: 1-613-270-2680 (or see the list below) 
    NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
    Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

    CountryNumber
    Australia0011 - 800-3687-7863
    1-800-767-513
    Austria00 - 800-3687-7863
    Belgium00 - 800-3687-7863
    Denmark00 - 800-3687-7863
    Finland990 - 800-3687-7863 (Telecom Finland)
    00 - 800-3687-7863 (Finnet)
    France00 - 800-3687-7863
    Germany00 - 800-3687-7863
    Hong Kong001 - 800-3687-7863 (Voice)
    002 - 800-3687-7863 (Fax)
    Ireland00 - 800-3687-7863
    Israel014 - 800-3687-7863
    Italy00 - 800-3687-7863
    Japan001 - 800-3687-7863 (KDD)
    004 - 800-3687-7863 (ITJ)
    0061 - 800-3687-7863 (IDC)
    Korea001 - 800-3687-7863 (Korea Telecom)
    002 - 800-3687-7863 (Dacom)
    Malaysia00 - 800-3687-7863
    Netherlands00 - 800-3687-7863
    New Zealand00 - 800-3687-7863
    0800-4413101
    Norway00 - 800-3687-7863
    Singapore001 - 800-3687-7863
    Spain00 - 800-3687-7863
    Sweden00 - 800-3687-7863 (Telia)
    00 - 800-3687-7863 (Tele2)
    Switzerland00 - 800-3687-7863
    Taiwan00 - 800-3687-7863
    United Kingdom00 - 800-3687-7863
    0800 121 6078
    +44 (0) 118 953 3088

    TN8853