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Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-05-05 06:42:45.0

How do I create a Certificate Signing Request (CSR) from Microsoft Exchange 2013?

Article Number: 46460

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Certificate Signing Request (CSR) Help
For Microsoft Exchange 2013

Complete the following steps to create your CSR.

1. Launch your Internet Browser and type the address for your Exchange Admin Center. The default address should be https://<your  CAS server name> /ecp



2. Login to your Exchange Admin Center.



3. On the left panel, click on Servers and select your server name on the drop down list under Select Server in the middle panel then click on the Certificates menu on the top of the screen.



4. Click on the plus sign ( + ) to generate a new CSR. Select Create a request for a certificate from a certification authority.



5. For the friendly name, you can put whatever you need as identification for this certificate's purpose (It will not show up on the certificate).



6. On the screen below, if you are not creating a CSR for a wildcard certificate you may leave this option unchecked, and then click on Next button.


7. On this screen select to which server you wish to save the CSR file. Click Browse and select the proper Server.



8. On this screen, you will be presented the services that run on this server with the domain name associated with the services.



9. OPTIONAL: If you want to make a change on the particular domain name, click on the service that listed inside the box.





10. On this screen, provide the information in regards to your organization.



11. On this screen, you are required to provide a shared folder address where the CSR file must be saved. Please note, you must create one if it does not exist yet. The folder must have read and write access privileges. Please consult with your network support team inside your organization in order to determine the proper rights and location for this particular share folder.



12. After the CSR is successfully generated, a pending request will appear on your Exchange server.



13. Go to your designated shared folder and the CSR file should be there. If not, then you need to contact your network admin to point you to the correct location of the shared folder.



14. Open the CSR file with notepad. A properly configured CSR will have tag line of BEGIN CERTIFICATE REQUEST and END CERTIFICATE REQUEST like the sample below:



If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

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