Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-07-18 11:43:20.0

SSL/TLS Certificate Installation Guide: Barracuda SSL VPN

Article Number: 46508

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Purpose: SSL/TLS Certificate Installation Guide
For Barracuda SSL VPN
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Need help generating a Certificate Signing Request (CSR) with this server? See our article here.

Before you begin...

  • Never share private key files. 

  • If you plan on using the same certificate on multiple servers always transfer the private key using a secure method (e-mail is not considered a secure method of transfer).

  • Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.

  • For more information on SSL/TLS Best Practices, click here.

Installing your Entrust SSL/TLS Certificate on Barracuda SSL VPN

1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a file named CertificateBundle1.pem. This file includes the entire certificate chain as a single bundle file.

2. Login to your Barracuda Firewall using the web interface. Go to the "Advanced" tab and then the "Secure Administration" or "SSL" page where you originally got your CSR file. There should be an "Upload Signed Certificate" button which you can use to upload your CertificateBundle1.pem file. This file includes your certificate and combines it with entire certificate chain.

3. To begin using the certificate you've uploaded, select Trusted (Signed by a trusted CA) as the Certificate Type after uploading the certificate, and click Save Changes. You may need to restart web services on your Barracuda appliance for the new certificate to take effect.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country

Number

Australia

0011 - 800-3687-7863
1-800-767-513

Austria

00 - 800-3687-7863

Belgium

00 - 800-3687-7863

Denmark

00 - 800-3687-7863

Finland

990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)

France

00 - 800-3687-7863

Germany

00 - 800-3687-7863

Hong Kong

001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)

Ireland

00 - 800-3687-7863

Israel

014 - 800-3687-7863

Italy

00 - 800-3687-7863

Japan

001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)

Korea

001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)

Malaysia

00 - 800-3687-7863

Netherlands

00 - 800-3687-7863

New Zealand

00 - 800-3687-7863
0800-4413101

Norway

00 - 800-3687-7863

Singapore

001 - 800-3687-7863

Spain

00 - 800-3687-7863

Sweden

00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)

Switzerland

00 - 800-3687-7863

Taiwan

00 - 800-3687-7863

United Kingdom

00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

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