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Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-05-30 15:04:16.0

How do I create a Certificate Signing Request (CSR) from Microsoft Exchange 2010

Article Number: 46398

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Certificate Signing Request (CSR) Help
For Microsoft Exchange 2010


Complete the following steps to create your CSR.

1. As administrator, open the Exchange Management Console (Start > Exchange Management Console).



2. Click Manage databases.



3. Once you have your new screen loaded, select Server configuration on the left hand side, then select New Exchange Certificate (under Actions).



4. In the New Exchange Certificate wizard, select a friendly name for your certificate signing request. Click Next.



5. Unless this CSR is for a wildcard certificate, skip the Domain Scope step and click Next.



6. Select the services your Exchange server will be running. This will define your SAN names.



7. Once completed, this will show your names that will be added to your certificate. If you need to add extra SAN names, click Add.



8. Enter your Organization and Location information in the following screens.



9. Select Browse and save your .req file to your desktop or preferred folder, and enter a file name.



10. Click Save, then click Next.

11. The following screen will provide the Configuration Summary. Review the summary, and then click Next.



12. On the Completion screen, click Finish.



13. You will see your Exchange certificate listed in the bottom pane as shown below.



You have completed your certificate signing request. Use the contents of the CSR file saved in Step 9 to submit your certificate request to Entrust.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

 

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