Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-07-18 11:43:20.0

Entrust Datacard SSL/TLS Certificate Installation Instructions - Microsoft Office Communications Server

Article Number: 46314

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Purpose:
 SSL/TLS certificate installation guide
For Microsoft Office Communications Server
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Skip to Installation.

Before you begin...

  • Never share private key files. 

  • If you plan on using the same certificate on multiple servers always transfer the private key using a secure method (e-mail is not considered a secure method of transfer).

  • Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.

  • For more information on SSL/TLS Best Practices, click here.
     

Installing your Entrust SSL/TLS Certificate on Microsoft Office Communications Server
 

 1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a zip file that includes your Server Certificate, the Entrust chain/intermediate certificates(s) and the Entrust Root certificate. Extract the files from the zip file.

2. On the server, go to Start > Run > type MMC and hit enter.

3. Click File > Add Remove Snap-in.

4. Select Certificates and click Add.

5. Select Local Computer and click Finish.

6. Click Close.

7. Expand Certificates on the left hand side of the console window.

8. Expand the Trusted Root Certification Authorities folder and click on the Certificates sub-folder.

9. Important: Check the list of Trusted Root Certificates to see if there is a root labeled Entrust Root Certification Authority - G2.  If this root is present, delete the root from the list. You will install another root certificate and chain your certificate to that root to provide backwards compatibility with older devices that do not include the newer Entrust SHA-2 root certificate.

10. Right click on the Certificates sub-folder under Trusted Root Certification Authorities and select All Tasks > Import.

11. In the import wizard, browse to the Root.crt file downloaded in step 1 and complete the wizard.

12. In the MMC console, expand the Intermediate Certification Authorities folder. Right click on the Certificates sub-folder and select All Tasks > Import.

13. In the import wizard, browse to the Intermediate1.crt file downloaded in step 1 and complete the wizard.

14. Right click on the Certificates sub-folder under Intermediate Certification Authorities and select All Tasks > Import.

15. In the import wizard, browse to the Intermediate2.crt file downloaded in step 1 and complete the wizard to complete the certificate chain setup process. You should see your Entrust Intermediate certificates listed in the Intermediate Certification Authorities folder. You are now ready to install your signed server certificate.

16. On the server, click Start > Programs > Administrative Tools > Office Communication Server 2007.

17. Expand the window to find Enterprise Edition Server.

18. Right click the Office Communications Server where you generated your CSR and click Certificates.

19. Click Next and select Process the pending request and install the certificate.

20. Browse to the ServerCertificate.crt file that was downloaded in step 1 and click Next to complete the certificate installation process.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN8195

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable