Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

How do I enable CAPI 2.0 logging in Windows Vista, Windows 7 and Windows 2008 Server?

Article Number: 44348

User-added image
For Windows Vista, Windows 7 and Windows Server 2008 Operating Systems.

1. Select the Start button.

2. Select Run.

3. Enter “MMC” into the run text box and select <Enter>.

4. From the MMC File menu option, select Add/Remove Snap In.

5. Add the “Event Viewer” Snap In for the “Local Computer”.

6. Navigate to: Event Viewer (Local)\Applications and Service Logs\Microsoft\Windows\CAPI2\Operational

7. Enable the log.

CAPI 2.0 Logging in MMC

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN8165

Affected Products:

  • Entrust Authority Enrollment Server for Web 7.0 English HP-UX
  • Entrust Authority Enrollment Server for Web 7.0 English Solaris
  • Entrust Authority Enrollment Server for Web 7.0 English Windows
  • Entrust Entelligence Security Provider for Outlook 8.0 English Windows
  • Entrust Entelligence Security Provider for Outlook 8.0 French Windows
  • Entrust Entelligence Security Provider for Windows 9.1 English Windows
  • Entrust Entelligence Solo 9.1 English Windows