Entrust Certificate Services Support Knowledge Base
Audience: General
Last Modified: 2010-07-15 10:06:48.0
TN 7902 - What are the steps to create a new CSR while another certificate is currently installed?
Problem:
The certificate renewal option within IIS does not allow the user to provide the key bit length or distinguished name (DN) information.
Cause:
When renewing a certificate, IIS will generate a CSR identical to the original request. You may want to change this information in the following circumstances:
- You are renewing a certificate and you need to change the distinguished name (DN) information in your CSR.
- You are renewing a certificate and you need to change the key bit length of your CSR.
- You are renewing a certificate with Entrust that was originally issued by another Certification Authority (CA).
Solution:
In order to make changes to your original request, you must create a temporary Web site in IIS and use it to generate the CSR. Follow the procedures below.
Part 1 - Generate the Certificate Signing request from a Temporary Web Site
- Launch the Internet Services Manager:
Select Start /All Programs/ Administrative Tools/ Internet Information Services - Right-click the Web Sites folder in the left preview pane. Select New, and then Web Site.

- The Web Site Creation Wizard appears. Click Next.
- Provide a description for the web site and click Next.

- Enter a dummy IP Address (i.e. 1.1.1.1) for the web site. Keep the default TCP Port and Host Header settings. Click Next.
- Supply a path for the Web site home directory and click Next.

- Click Next to accept the default Web Site Access Permissions.

- Click Finish to complete the Web Site Creation Wizard.

- Your new Web site now appears in the IIS Manager window under Web Sites. Right-click the Web site and select Properties.

- Click the Directory Security tab, and click Server Certificate.

- The Certificate Wizard appears. Click Next.
- Select Create a new certificate and click Next.

- Select Prepare the request now, but send it later and click Next.

- Supply a friendly name for your certificate. Choose a bit-length of 2048 and click Next.

- Supply the name of your company or organization in the field provided. If relevant, supply the name of your division or department in the Organizational Unit field provided. Click Next.

- Supply the Common Name of your Web server in the field provided. This name must match the fully qualified domain name on the certificate being renewed. Click Next.

- Supply a Country/Region, State/province and City/locality. Click Next.

- Supply a File name in which to save your Certificate Signing Request (CSR) and click Next.

- Review the Request File Summary, then click Next to generate the file.

- Click Finish to complete the Certificate Wizard.
- Use the CSR you have generated (certreq.txt) to submit the renewal request to Entrust.
Part 2 - Install the new certificate
After receiving the new certificate from Entrust, follow the steps below to install it on the Web server:
- Copy and paste the Server Certificate (including the BEGIN and END tags) into a text editor such as Notepad and save it on your server.

- Launch the Internet Services Manager:
Select Start > All Programs > Administrative Tools > Internet Information Services. - Right-click the temporary Web site from the left preview pane and select Properties.

- Click the Directory Security tab, and click Server Certificate.

- The Certificate Wizard appears. Click Next.
- Select Process the pending request and install the certificate and click Next.

- Browse to the location of your Server Certificate file and click Next.

- Specify SSL port 443 and click Next.

- Review the Certificate Summary, then click Next to install the certificate.

- Click Finish to complete the certificate installation on the temporary Web site.
- In the left preview pane of the IIS Manager window, locate the Web site that has the original server certificate. Right-click this web site and select Properties.

- Click the Directory Security tab, and select Server Certificate.

- The Certificate Wizard appears. Click Next.
- Select Replace the current certificate and click Next.

- From the list of available certificates, select the certificate installed to the temporary Web site and click Next.

- Review the Certificate Summary, then click Next to install the certificate.

- Click Finish to complete the certificate installation.

- You can now delete the temporary Web site because it is no longer needed. Removing the temporary site will not affect your new certificate.

Affected Products:
- Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
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