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Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-04-06 09:42:37.0

SSL/TLS Certificate Installation Instructions - F5 Firepass

Article Number: 46303

User-added image
Purpose: SSL/TLS certificate installation guide
For F5 FirePass
User-added image

Need Certificate Signing Request (CSR) help? Please see our technote on how to generate a CSR in F5 Firepass here.

1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a a zip file that contains the following files:

  • ServerCertificate.crt: Your signed SSL/TLS certificate

  • ChainBundle1.crt: The Entrust Certificate chain bundled in a single file

2. Open the Admin Console in the F5 Firepass interface.

3. Click on Server.

4. Click on Security.

5. Click Install.

6. Open the ServerCertificate.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Paste the new certificate in PEM format here".

7. Paste your private key file that you generate when you created your Certificate Signing Request (CSR) and requested your certificate into the box that says "Paste the corresponding cryptographic private key in PEM format here".

8. Open the ChainBundle1.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Optionall, put your intermediate certificate chain here".

9. Click Go to complete the installation process.

User-added imageYour SSL/TLS certificate should now be installed.

Check that your Certificate has been successfully installed by testing it on the Entrust SSL Install Checker.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN7738

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable