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Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

Certificate Signing Request (CSR) Help: Citrix Access Gateway

Article Number: 46292

User-added image
Certificate Signing Request (CSR) Help
For Citrix Access Gateway (A
ccess Gateway Administration Tool v 4.6.1+)


Complete the following steps to create your CSR.

1. From the Access Gateway Administration Tool, select the Access Gateway Cluster tab and then open the window for the Access Gateway.

2. Under the Certificate Signing Request tab, supply the following information:

·        Country, State and City name.

·        Company name and Department.

·        The FQDN through which your server is accessed externally.

·        Email address.

·        A password for the private key.

·        A key length of 2048

3. Click Generate Request.

4. Supply a file name to save your Certificate Signing Request (CSR) and click Save.



5. You should see a dialog box indicating that the CSR was generated successfully.

Need Installation help? See our article here.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN7735

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable