Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-07-18 11:43:20.0

Entrust Datacard SSL/TLS Certificate Installation Instructions - Lotus Domino

Article Number: 46283

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Purpose:
 SSL/TLS certificate installation guide
For Lotus Domino
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Skip to Installation.

Before you begin...

  • Never share private key files. 

  • If you plan on using the same certificate on multiple servers always transfer the private key using a secure method (e-mail is not considered a secure method of transfer).

  • Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.

  • For more information on SSL/TLS Best Practices, click here.

Installing your Entrust SSL/TLS Certificate on a Lotus Domino Server

1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a zip file that includes your Server Certificate, the Entrust chain/intermediate certificates(s) and the Entrust Root certificate. Extract the files from the zip file.

You must install these certificates in such a way that the certificate chain is built starting from the root level. You must install the certificates in this exact order:

Root.crt
Intermediate2.crt
Intermediate1.crt
ServerCertificate.crt

2. Open the Server Certificate Administration utility on the server.

3. Select Install Trusted Root into Key Ring.

4.  In the Key Ring File Name field, enter the name of the Key Ring file that you generated when you created your Certificate Signing Request. Under Certificate Source, select the File radio button and browse to the Root.crt file. If you get a message saying that this root is already installed, proceed to the next step.

5. For a second time, select Install Trusted Root into Key Ring and import the Intermediate2.crt file into the same key ring.

6. For a third time, select Install Trusted Root into Key Ring and import the Intermediate1.crt file into the same key ring.

7. Select Install Certificate into Key Ring.

8. In the Key Ring File Name field, enter the name of the Key Ring file that you generated when you created your Certificate Signing Request. Under Certificate Source, select the File radio button and browse to the ServerCertificate.crt file to complete the installation process.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN7592

Affected Products:

  • Entrust Certificate Services Enhanced Service Account Version Not Applicable Language Not Applicable Platform Not Applicable