Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

How do I create a CSR and Private key with the Export with Microsoft Exchange 2007

Article Number: 46218

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Certificate Signing Request (CSR) Help
For Microsoft Exchange 2007


Problem:
You have created a private key and CSR using the Exchange shell for a UCC type certificate.  You have imported the Entrust UC Certificate and attempt to export the keypair however, the private key is NOT exportable.
 
Solution:
 
Please recreate your keypair and CSR using the below the switches below:
 
Example:

New-ExchangeCertificate -GenerateRequest -SubjectName "c=US, o=Entrust Inc., cn=mail.entrust.com" -IncludeAcceptedDomains -DomainName mail1.entrust.com,mailsrvr,autodiscover.local.entrust.com -privatekeyexportable $true -Path c:\certificates\mail1.entrust.req
 
  • privatekeyexportable $true -- Allows the private key to be backed up. Works on production software only.
  • cn= is your common name
  • DomainName -- are the list of domains that you require

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN7105

Affected Products:

  • Entrust Certificate Services Cert Admin UCC SSL - 1 Year Version Not Applicable English Windows
  • Entrust Certificate Services Cert Admin UCC SSL - 2 Year Version Not Applicable English Windows
  • Entrust Certificate Services UCC Certificate - 1 and 2 year Version Not Applicable English Windows
  • Entrust Certificate Services UCC SSL - 1 year Version Not Applicable English Windows
  • Entrust Certificate Services UCC SSL - 2 year Version Not Applicable English Windows