Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-09-08 10:52:04.0

How to add a Certification Authority Authorization (CAA) record in CloudDNS

Article Number: 70992

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Requirements:
  • You need an active account with ClouDNS
  • Your DNS zone is already setup and working properly
1. Login to your ClouDNS account.

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2. You will be directed to the dashboard. Under your DNS zones section, you should see your zone name. In this example will be entrustzonelab.com.

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3. Click on your DNS zone name to open your zone records.

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4. You can start to add your CAA record by selecting CAA on the record type header.

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Insert the entries shown below to add Entrust as the authorized Certification Authority:
 
Type (record):CAA
TTL:Leave it as default. Example: 1 hour
Host:Your host name. (auto populate, leave it as default)
Flag:Leave it as default
Type:Leave it as default which is “issue”
Unless you are creating record for wildcard certificates, in which case select "issuewild"
Value:Entrust.net
Note: If you wish to add a different Certification Authority in the CAA record, please add the corresponding entry for Value.

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6. Click Save to save your new entry.

At this point your CAA record has been successfully added.

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If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

Affected Products:

  • Entrust Entelligence Messaging Server 8.0 English Linux
  • Entrust Entelligence Messaging Server 8.0.1 English Linux
  • Entrust Entelligence Messaging Server 8.1 English Linux
  • Third Party IBM eServer xSeries x336 Language Not Applicable Platform Not Applicable