Entrust Certificate Services Support Knowledge Base

Audience: Administrator
Last Modified: 2007-03-02 14:06:36.0

TN 7083 - Why do I receive the error NPKIT_x509_DecodeCertificate Failed ?

Problem:

You are using Novell iChain and you are trying to import a signed Entrust SSL certificate into

The GUI hangs and your log shows the following:

NPKIT_x509_DecodeCertificate Failed

Solution:

You are not using the correct Entrust CA Root, that our standard or advantage SSL certificate were signed by, therefore, please save the root from the link below and try again.

https://www.entrust.net/downloads/root_request.cfm

Please save the file called entrust_ssl_ca.cer

Affected Products:

• Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
• Entrust Certificate Services 1 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
• Entrust Certificate Services 2 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
• Entrust Certificate Services 2 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable