Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-05-05 06:42:45.0

How to Decrypt a PP7M File

Article Number: 70755

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If you receive a file with the extension of .PP7M, it is encrypted with Entrust Entelligence.

To decrypt this type of file you will need the Entrust Password Decrypt tool which will decrypt any .PP7M files that are password protected.
 
1. Go to https://www.entrust.com/epd/ and click the Download button for the Password Decrypt tool. Then Click the “I agree – Download Now” button to agree with the license agreement and to download the file.

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2. Extract the contents of the zip file and double click on the file “eepassdcrpt.msi” to run the installer.

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3. Check the box to agree to the License Agreement and click Install. Click the Finish button once completed.

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4. Locate the .PP7M file and double click on it. You will now be prompted to enter a password for the encrypted file. Enter the password assigned to that file and click OK.

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5. Once completed, a decrypted copy of the file will be generated on the same folder with the original extension of the file. You can then open the file with appropriate application. In this case the decrypted PDF file will use Adobe Acrobat Reader to open.
 
If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
 
CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088