Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

Why do I receive the error Unable to initialize, java.io.IOException: insufficient data ?

Article Number: 45734

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Problem:

When importing a CA reply which would be your Entrust SSL certificate, you may recieve the error when using Java Keytool:

Unable to initialize, java.io.IOException: insufficient data

Solution:

If you are running Sun Java version 1.4.2 or higher, you do not need to use the -trustcacerts flag. If you are running Sun Java 1.4.1 or lower, the error will occur if the first ten bytes following an "-----END" line are anything other than "-----BEGIN". So, eliminate everything between the certificates, including blank lines.  Below is an example:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN6945

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 1 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services Cert Admin Advantage Server Certificate 1 Year Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services Cert Admin Advantage Server Certificate 2 Year Version Not Applicable Language Not Applicable Platform Not Applicable