Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2017-08-16 14:13:01.0

Why do I receive the error "[error] mod_ssl: Init: Private key not found"?

Article Number: 45646

User-added image
For Apache (1.3, modSSL), Mandrake Linux 8.1, Redhat 7.1

Problem:
Error: "[error] mod_ssl: Init: Private key not found (OpenSSL library error follows)
[error] OpenSSL: error:0D084069:asn1 encoding routines:d2i_ASN1_SET:bad tag [error] OpenSSL:
error:0D09D082:asn1 encoding routines:d2i_RSAPrivateKey:parsing [error] OpenSSL: error:0D09B00D:asn1
encoding routines:d2i_PrivateKey:ASN1 lib"
Error: [error] mod_ssl: Init: Private key not found
Error: Private key not found


Cause:
Apache is unable to read the password protected private key

Here is the Solution:
Remove the password from the private key by following these command :

openssl rsa -in file1.key -out file2.key

file2.key will contain your unencrypted key. If you now point your server at this key file, it will not prompt you for a pass phrase.

This applies to: (Includes, but not limited to)
Apache
Apache: 1.3
Apache modSSL
Mandrake Linux 8.1
Redhat 7.1

Note:
If anyone gets the unencrypted key, they will be able to impersonate you (keys create your identifying digital signature). Please make sure the permissions on that file allow only 'root' or 'web server user' to read it. Preferably start your web server as root, but run as another server, and have the key readable only by root.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088

TN5894

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 1 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services Cert Admin Advantage Server Certificate 1 Year Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services Cert Admin Advantage Server Certificate 2 Year Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services Enhanced Service Account Version Not Applicable Language Not Applicable Platform Not Applicable