Entrust Datacard

Entrust Certificate Services Support Knowledge Base

Last Modified: 2016-07-05 15:20:48.0

How do I resolve the error: "You submitted a CSR with a common name that contains a space character."

Article Number: 45655

Problem:

When I try to submit a CSR to Entrust Datacard Cloud Services, I get the following error:

     You submitted a CSR with a common name that contains a space character.
 

Cause:

This error will occur if a space character has been included in the Common Name (CN=) of the Certificate Signing Request (CSR). 

 

Solution:

Resubmitted a new CSR that does not contain a space character in the Common Name (CN=).

TN5662

Affected Products:

  • Entrust Certificate Services 1 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 1 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year Advantage SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable
  • Entrust Certificate Services 2 Year SSL Certificate Version Not Applicable Language Not Applicable Platform Not Applicable