SSL Certificates by Entrust. Secure Socket Layer (SSL) Web Server Certificate types like; Extended Validation SSL Certificates (EV SSL), and Wildcard SSL Certificates. Available in 256bit and 128 bit encryption levels. : SSL Certificates by Entrust. Secure Socket Layer (SSL) Web Server Certificate types like; Extended Validation SSL Certificates (EV SSL), and Wildcard SSL Certificates. Available in 256bit and 128 bit encryption levels.

Entrust Certificate Services Support Knowledge Base

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Top Ten Requested Technotes

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TN 5728 - How do I resolve the security alert message: "The name on the security certificate is invalid or does not match the name of the site."
TN 5691 - How do I resolve the error - "Cannot connect to Citrix server. The server certificate received is not trusted (SSL-error 61)"
TN 5656 - Why do I receive "The page cannot be displayed" when using SSL?
TN 5493 - How do I create a new CSR on the server or generate a renewal request while another certificate exists?
TN 5697 - How can I transfer my existing SSL certificate from IIS 5.0 Windows 2000 to IIS 6.0 Windows 2003
TN 7031 - How to install an Entrust Unified Communications Certificate (UCC) in Microsoft Exchange Server 2007
TN 6067 - What is a wildcard certificate?
TN 6555 - How to configure an Entrust SSL Certificate on Apache for Windows?
TN 6220 - How do I Configuring SSL with Oracle HTTP Server in 9iAS Release 2 ?
TN 5778 - How do I move an IIS 5 or 6 certificate to an Apache server?

All Technotes

Show Top 10 Technotes

TN 7127 - What's the differnece between your certificate types?
TN 7105 - How do I create a CSR and Private key with the Export with MS Exchange 2007
TN 7097 - Why do I receive the message Windows Does Not Have Enough Information to Verify this Certificate after installing my EV certificate?
TN 7083 - Why do I receive the error NPKIT_x509_DecodeCertificate Failed ?
TN 7069 - Why do I receive the message User Bad Input when tying to login to my managed service?
TN 7068 - Why do my clients received the error X509CertChainInvalidErr
TN 7066 - Why Do I receive the error Failed to configure CA certificate chain ?
TN 7063 - Why do I receive an Invalid CSR error trying to submit a CSR generated by Cisco ACS?
TN 7055 - Why can I not assign my certificate from the IIS certificate wizard?
TN 7054 - Under what circumstances will I have to update the Digital Security by Entrust Site Seal code?
TN 7053 - If I do not purchase an Entrust EV SSL Certificate, can I still use the Digital Security by Entrust Site Seal?
TN 7052 - How can I change my static Digital Security by Entrust Site Seal to the animated version?
TN 7049 - Do you have a French version of Digital Security by Entrust Site Seal?
TN 7048 - Is there more than one version of the Digital Security by Entrust Site Seal with EV Updater that I can install?
TN 7046 - How do I get a Digital Security by Entrust Site Seal with the EV Updater?
TN 7045 - What is the benefit of the Digital Security by Entrust Site Seal with EV Updater?
TN 7044 - How do I install an Entrust EV SSL certificate using java Keytool ?
TN 7033 - I have IE 7 installed on Windows XP, why can’t I see the green bar on a trusted Entrust-protected site?
TN 7032 - What is the Digital Security by Entrust Site Seal with EV Updater technology and how does it function?
TN 7031 - How to install an Entrust Unified Communications Certificate (UCC) in Microsoft Exchange Server 2007
TN 7018 - Why do I receive the error "Cannot add certificate to private key. Does your application template match your domino revision"?
TN 7015 - Will my current Entrust SSL certificates still work?
TN 7014 - Who can purchase an Entrust EV SSL Certificate?
TN 7013 - How will IE 7 respond when it hits a website with an invalid certificate or phishing site?
TN 7012 - What is Entrust's EV SSL Certificate Revocation Information Policy?
TN 7011 - How will IE 7 respond when it hits a website with an Entrust EV SSL Certificate?
TN 7010 - How will IE 7 respond it hits a website with a valid non-EV certificate?
TN 7009 - What is the CA/Browser Forum?
TN 7008 - What is an Extended Validation (EV) SSL Certificate?
TN 7007 - What is 'Extended Validation'?
TN 7006 - What can I do to secure my site and increase consumer confidence today?
TN 7005 - Should I switch to Entrust EV SSL Certificates?
TN 7004 - "Couldn't browsers just turn the address bar green with the current Entrust SSL certificates?"
TN 7003 - I am an everyday consumer. How will Entrust EV SSL Certificates affect me?
TN 7002 - What is the maximum lifetime for an Entrust EV SSL Certificate?
TN 7001 - I'm a website operator. How will Entrust EV SSL Certificates affect me?
TN 7000 - I operate my own CA based on Entrust software, can I issue an Entrust EV SSL certificates myself?
TN 6999 - How will Entrust EV SSL Certificates be different from the current Entrust SSL Certificates?
TN 6998 - How can I buy an Entrust EV SSL Certificate?
TN 6997 - Can I upgrade my existing Entrust SSL Certificates to the new Entrust EV SSL Certificates?
TN 6996 - Are my existing Entrust SSL Certificates still sufficient for securing online transactions?
TN 6995 - How will Entrust EV SSL Certificates increase consumer confidence?
TN 6994 - How will older browsers without EV support behave on sites with Entrust EV SSL Certificates?
TN 6993 - Can I get an Entrust EV SSL wildcard certificate?
TN 6992 - Which browsers will support Entrust EV SSL Certificates?
TN 6991 - How do I setup an Entrust SSL certificate with Kerio Webstar 5?
TN 6983 - How do I convert by SSL certificate to a PKCS 7 ?
TN 6974 - How do I setup an Entrust SSL certificate on Kerio Mail Server?
TN 6971 - How do I setup an Entrust SSL certificate within Plesk 7.5 ?
TN 6965 - Do your SSL certificates support the Sun’s Access Manager?
TN 6959 - Why do I receive the error SSL_ERROR_BAD_CERT_ALERT - SSL client cannot verify your certificate.) ?
TN 6945 - Why do I receive the error Unable to initialize, java.io.IOException: insufficient data ?
TN 6931 - Why do I receive the message "Invalid CSR You have submitted a duplicate CSR"?
TN 6926 - How do I restore a pending request in IIS 6.0 if it was removed?
TN 6909 - How do I create a Certificate Signing Request (CSR) with BEA Weblogic 5.1
TN 6908 - Why do I receive a certificate error after upgrading to Novell 6.5?
TN 6895 - How do I create an expiry report for my certificates in CertAdmin?
TN 6879 - How do I backup my IIS 5 or 6 pending request?
TN 6863 - How do I reissue a certificate within Certificate Administrator?
TN 6803 - Why does nothing happen when I try to install certificate in Mac OS X Server?
TN 6761 - How do I install an Advantage certificate?
TN 6760 - What purpose can SSL Client Authentication be used for?
TN 6759 - What purpose can SSL Subject Alternative Name be used for?
TN 6758 - What purpose can SSL Server Authentication be used for?
TN 6757 - What is the difference between a Standard and an Advantage SSL Server certificate?
TN 6756 - Are there limitations to unlimited reissues for single Advantage certificates?
TN 6749 - How do I install an SSL certificate in C2NET Stronghold?
TN 6748 - Why do I need to provide a new Certificate Signing Request (CSR) when renewing my single SSL Certificate?
TN 6736 - How do I Create a Certificate Signing Request (CSR) for C2NET Stronghold?
TN 6722 - What is an Advantage certificate, and how do I order one?
TN 6594 - Why does my Safari Browser not accept your Entrust Certificate?
TN 6563 - Why do I receive the error "[error] Init: Unable to read pass phrase" on Apache?
TN 6561 - Why do I receive the Error: "Selected certificate was already installed to another server. Please choose another response file"?
TN 6560 - Why do I receive the "Error:''The name on the security certificate does not match the name of the site'' ?
TN 6559 - Why do I receive the Error: "RSA server certificate CommonName (CN) 'www.domain.com' does NOT match server name"?
TN 6558 - Why do I receive the Error: Init: SSLPassPhraseDialog builtin is not supported on Win32?
TN 6557 - How do I move my certificate from Apache to Tomcat?
TN 6556 - Why do I receive the error Error:''Using only low strength (exportable) cipher suites with a full strength (domestic) license and certificates''?
TN 6555 - How to configure an Entrust SSL Certificate on Apache for Windows?
TN 6549 - Why do I received "The site is using an outdated encryption method"?
TN 6548 - Why is the option to export my private key greyed out?
TN 6547 - How do I give permissions for a sub-administrator to view certificates?
TN 6546 - Why do I receive the error java.io.IOException: Algorithm TLS not available ?
TN 6545 - Why do I receive the error "An error occurred while processing X509 certificates" ?
TN 6544 - Why do I receive BEA Weblogic 8.1 and PeopleSoft CERTIFICATE_UNKNOWN alert?
TN 6384 - Why do I receive "Authenticate User Error: The site was unable to authenticate you due to a system problem"?
TN 6381 - How do I Import the CA Root Certificate into Safari Browser
TN 6328 - Why do I receive a weblogic.security.SSL.BadMACException in weblogic 5.1 ?
TN 6307 - How do I Configure SSL Host Headers in IIS 6.0
TN 6221 - How do I apply for an SSL certificate with a internal name?
TN 6220 - How do I Configuring SSL with Oracle HTTP Server in 9iAS Release 2 ?
TN 6215 - Why do I receive "an error has occurred with the creation of this certificate"?
TN 6159 - Why do I see the error "CA certificate rejected. The basic constraints for a CA certificate were not marked for being a CA, or were not marked as critical."?
TN 6158 - How do I use an Entrust SSL Certifcate on a Cisco VPN Concentrator 3000 ?
TN 6149 - Cisco Error installing identity certificate: Incomplete chain.
TN 6098 - Why do I receive exception: SSL handshake failed: X509CertChainInvalidErr?
TN 6097 - Does Certificate Services support PKCS 9.14 OID extension?
TN 6091 - Why do I receive a security alert in my Citrix client on my Macintosh when I connect to a site that is using an Entrust SSL Certificate?
TN 6090 - Is the Entrust.net Secure Server CA root certificate included in Microsoft Smartphones?
TN 6088 - Does Entrust offer free trial SSL certificates?
TN 6070 - How do I request and install a certificate in an AS/400 server?
TN 6068 - Does Entrust Offer SSL Certificates with Server Gated Cryptography?
TN 6067 - What is a wildcard certificate?
TN 6032 - How do I configure Apache 2 for SSL bundled with SUSE 8.1?
TN 6031 - Why do I receive the error "Inconsistent security configuration, java.lang.Exception: Cannot read private key from file"?
TN 6005 - What is the purpose / use of an Entrust.net Chain certificate?
TN 6004 - How do I backup my private key in IIS 5 or IIS 6 ?
TN 5983 - Why does my certificate show "Integrity of Certificate Cannot Be Guaranteed. Certificate May be corrupted or altered."
TN 5982 - How do I resolve a SSL/TLS error: You have not chosen to trust "Entrust.net Secure Server Certification Authority, the issuer of the server's security certificate." using a Sun Java client 1.4.1?
TN 5969 - Why is the deactivate icon grayed-out for my WebHoster account?
TN 5968 - How will I be able to tell when my WebHoster account expires?
TN 5967 - When I log into my WebHoster account as a Sub Adminstrator, why does my certificate inventory indicate “0 of 0 remaining”.
TN 5966 - When I log into my WebHoster account as a Sub Adminstrator, I do not see any information listed under the Client Company Names or Domain Information.
TN 5965 - If I deactivate a Sub Adminstrator, will I be able to reactivate the Sub Administrator at a later date?
TN 5964 - Can I disable the password from the E-Form?
TN 5963 - How do I set a password on my E-form?
TN 5961 - Does Entrust Certificate Services have a checklist when requesting a new Client for WebHoster?
TN 5960 - How do I demote a Super Administrator to a Sub Administrator?
TN 5959 - What does each of the certificate statuses represent?
TN 5958 - What is represented by the “Client Company Names” list?
TN 5957 - What is the Client Request E-Form?
TN 5956 - What is the Certificate Request E-Form?
TN 5955 - How do I disable the “pop-up” service expiry notifications from appearing in my Entrust Certificate Management Service - WebHoster edition interface?
TN 5954 - How long is Entrust’s verification process?
TN 5953 - I am logged in as an administrator but why can’t I see all the options in the left hand pane?
TN 5952 - What type of certificates will be provided with the Entrust Certificate Management Service - WebHoster edition?
TN 5950 - What type of roles can be assigned to administrators in the Entrust Certificate Management Service - WebHoster edition?
TN 5949 - What is the Entrust Certificate Management Service - WebHoster edition?
TN 5927 - How do I create a keypair/CSR and install an Entrust SSL Certificate with Sybase EASever?
TN 5926 - Why do I receive the error "Error: "Security failure. Data decryption error"?
TN 5925 - Why do I receive the error "Error Occured Updating Key Ring file"?.
TN 5924 - Why do I receive the error "Invalid Key File Access" ?
TN 5905 - Why do I receive the error "SSL could not start, no SSL Certificate on other end?"
TN 5904 - How do I use an Entrust SSL certificate with SurgeMail?
TN 5899 - How do I verify that a private key matches its certificate using OpenSSL?
TN 5898 - How can I change the pass-phrase on my private key file for Apache using OpenSSL?
TN 5895 - How do I host multiple sites with SSL on apache ?
TN 5894 - Why do I receive the error "[error] mod_ssl: Init: Private key not found"?
TN 5893 - Why do I receive the error Error: "OpenSSL: error:0D09F007:asn1 encoding routines:d2i_X509:expecting an asn1 sequence" - due to format of Certificate?
TN 5892 - Why do I receive the error ''Unable to configure RSA server private key''?
TN 5889 - How do I secure multiple virtual sites on the Sun One web server?
TN 5883 - How can I remove the pass-phrase dialog at Apache startup time?
TN 5843 - How do I install a certificate on a Debian Apache-SSL server?
TN 5831 - How to install a certificate on a Microsoft ISA server ?
TN 5778 - How do I move an IIS 5 or 6 certificate to an Apache server?
TN 5768 - How do I move an SSL server certificate from Apache to IIS 5?
TN 5748 - How do I remove deactivated and expired certificates from my view?
TN 5746 - How do I transfer a certificate from IIS 4 to IIS 6?
TN 5734 - How do I enroll for a certificate when using an SSL Accelerator device?
TN 5732 - How can I transfer my SSL certificate(s) from my current ISP to a new ISP?
TN 5728 - How do I resolve the security alert message: "The name on the security certificate is invalid or does not match the name of the site."
TN 5719 - How do I resolve the error: "Keystore was tampered with, or password was incorrect"
TN 5717 - I received an expiry notice about my certificate. How do I renew ?
TN 5716 - How do I resolve the error message 'This Page Contains Both Secure and Non-Secure Items'
TN 5708 - How do I resolve the error - "An error occurred while storing the certificate from the given file"
TN 5707 - How do I force SSL in IIS 5 or IIS 6 on a directory and use a redirect?
TN 5704 - How do I resolve the error message - "The pending request for this response file was not found. this request my be canceled. You cannot install selected response certificate using this Wizard"
TN 5703 - How do I enroll for an Entrust SSL certificate when my sites are load balanced?
TN 5700 - How do I renew my standard Entrust SSL certificate?
TN 5699 - How do I resolve the error "Certificate Unknown" on a Plesk Server
TN 5697 - How can I transfer my existing SSL certificate from IIS 5.0 Windows 2000 to IIS 6.0 Windows 2003
TN 5691 - How do I resolve the error - "Cannot connect to Citrix server. The server certificate received is not trusted (SSL-error 61)"
TN 5688 - How do I transfer a certificate from one IIS 5 to IIS 5 server?
TN 5686 - How do I resolve the error "The secured web site does not respond timeout error - page not found being displayed".
TN 5676 - How do I transfer a certificate keypair from IIS 4 to IIS 5?
TN 5673 - Which countries are restricted from receiving Entrust SSL or WAP certificates due to export restrictions?
TN 5672 - Why do I get the following error when submitting a CSR in Entrust Certificate Administrator: “Entrust is unable to process this CSR”
TN 5671 - How do I resolve the error: “You submitted a CSR that does not contain a common name, organization, and a country code.”
TN 5670 - How I do resolve the error: “You submitted a CSR that contains an invalid organizational unit (OU) entry”
TN 5669 - How do I resolve the error: “You do not have permission to create certificates under that domain”
TN 5668 - How do I resolve the error “You submitted a CSR that contains an invalid country code”?
TN 5663 - Why do I receive EVENT ID 36871 A fatal error occurred while creating an SSL server credential?
TN 5662 - How do I resolve the error: "You submitted a CRS with a common name that contains a space character."
TN 5660 - How do I resolve the error: “You submitted an improperly formatted CSR”
TN 5659 - Why do I get this error when submitting a CSR: “Your CSR cannot be verified at this time. Please try again in a few minutes”
TN 5658 - How do I resolve the error: You submitted a certificate, not a "certificate signing request”
TN 5657 - How do I resolve the error: Invalid CSR - Your CSR must end with a line similar to "-----END NEW CERTIFICATE REQUEST-----". Please ensure that such a line appears (and with only 5 dashes on each side of the line) at the end of the CSR.
TN 5656 - Why do I receive "The page cannot be displayed" when using SSL?
TN 5651 - How do I resolve this error: INVALID CSR - Your CSR must start with a line similar to "-----BEGIN NEW CERTIFICATE REQUEST-----". Please ensure that such a line appears (and with only 5 dashes on each side of the line) at the beginning of the CSR
TN 5634 - Why do I receive [error] Init: SSLPassPhraseDialog builtin is not supported on Win32?
TN 5574 - How can I use an Advantage certificate for server to server SSL using IIS?
TN 5552 - How do I resolve the error "Cannot install the certificate because it does not match the certificate requested".
TN 5541 - How do I back up my certificate keypair in Windows 2000 or 2003?
TN 5538 - How do I use a certificate from IIS or Apache on Tomcat?
TN 5531 - How do I convert my PEM certificate to a DER certificate format?
TN 5509 - How do I set Stronger Ciphers in iPlanet?
TN 5508 - How do I resolve the error: "Certificate has expired or is not yet valid"?
TN 5506 - How do I Resolve the Error: "Cannot install the certificate because it does not match the certificate requested"?
TN 5493 - How do I create a new CSR on the server or generate a renewal request while another certificate exists?
TN 5323 - Why do I receive the an error message when I try to create an SSL certificate?

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